Shipping policy

đźšš Temscraft Shipping Policy

We’re committed to delivering comfort and joy to pets around the world. Here’s everything you need to know about how we ship your order.

 

📦 Order Processing

  • All orders are processed within 24–48 hours.
  • You’ll receive a confirmation email once your order is placed, and a tracking link once it ships.

 

🌍 Shipping Locations

We ship worldwide. If your country isn’t listed at checkout, email us at hello@temscraft.com and we’ll do our best to assist.

 

đź’° Shipping Rates

Shipping costs are calculated at checkout based on your location and order weight. You’ll see the exact amount before payment.

 

đźš« Undeliverable Packages

If a package is returned due to an incorrect address or failed delivery attempts:

  • We’ll contact you to arrange re-delivery
  • Additional shipping fees may apply

 

📦 Damaged or Missing Items

If your order arrives damaged or incomplete:

  • Contact us within 72 hours of delivery at hello@temscraft.com 
  • Include your order number and clear photos (if applicable)
  • We’ll resolve it quickly with a replacement or refund

 

📬 Questions?

For any shipping-related inquiries, reach out to us at:
hello@temscraft.com 

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